The release of Redfall leaves Starfield fans in a state of trepidation about the game's release this September. Some users have speculated that a Bethesda support person's response may have been copied and pasted from a previous support post regarding Fallout 76. This response from Bethesda Support caused a feeling of annoyance to a number of users, while others believe that this error speaks to the current position of Bethesda in trying to solve the problems of Redfall players. There were a lot of technical issues in Fallout 76, and players are already experiencing similar issues in Redfall. Although Bethesda support has confused the two games, the support link provided by the developer seems to be working as expected. When opening the Fallout 76 support link, the user is redirected to the official Redfall support page. However, in the response message from the developers, the user is advised to open a support ticket for Fallout 76, and not for Redfall. Bethesda is sorry for the technical issues that Avarize has experienced with Redfall and is sharing links that direct the user to Redfall's minimum PC requirements pages and a troubleshooting help article. Twitch streamer PatStaresAt shared a screenshot on Twitter showing Bethesda support confusing Redfall with Fallout 76 in response to a Steam user review. Bethesda and Arkane Studios continue to come under pressure as Redfall draws backlash from players and critics alike due to the poor state of the game at launch. A Bethesda support employee confused Redfall with Fallout 76 while responding to a Steam user's review of the new game.
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